Pain Point
Solutions
KPI
Prescriptive Wealth Management Solutions
Tom Bell
| Relationship ManagerAdvises customers on various banking and financial products.
RM-CSAT | Conversion RatioQ
I want early warnings on probable customer drop with actionable insights into the problem areas.
Customer Retention
Actionable insights to focus on customers that are the most likely to drop, along with the probable reasons
Customer retention is as important to profitability as growth and margins. But several unknowns in the ecosystem can catch financial advisors off guard. Data science, combined with their judgment, can help them uncover these blind spots. This means interacting with customers for cross-sell and upsell opportunities without bothering them—facilitated by easy access to historical customer data stored in transactional systems. DecisionMinesTM leverages machine learning, providing predictive financial services for efficient customer relationship management.
Connect with us to know more about how predictive analytics can provide deep insights to minimize customer attrition.
Q
Which prospects should I focus on to get faster and good-quality conversions?
Prospect Connect
Insightful pointers on ‘the most likely to convert’ prospects, enabling quicker and efficient conversions
Wealth management firms need to deliver personalized services to meet customer demands whilst demonstrating their unique selling points, and tackling regulatory burdens and intense competition. For this, relationship managers need deep data insights that unfold in real time as prospect meetings take place. DecisionMinesTM enables you to effectively predict, personalize, and address the data, and formulate effective asset management strategies. It also provides intelligent analysis of historical customer behavior facilitating quicker conversions.
It’s not about the sale, it’s about the solution.
Connect with us to understand how expedites prospect conversion.
Q
I want alerts on the early signs of relationship manager attrition and insights into the possible reasons.
Hannah Van
| DirectorImproves the top line, minimizes revenue leaks, and reduces acquisition costs.
ROAE (Return on Average Equity) | Net Interest MarginRM Retention
Actionable insights to focus on RMs that are the most likely to attrite,to contain 'bad attrition'
When relationship managers leave an organization, so do some of their biggest customers. The key priority for wealth management firms is to employ RMs and ensure they stay on board by providing them access to a strong wealth management platform with broad product and strong service offerings. Our advanced predictive financial services solution, DecisionMinesTM , provides timely alerts about the early signs of RM attrition and insights into the possible reasons.
Connect with us to discover how predictive analytics for banking & financial services boosts customer service, RM retention, and profitability.
Q
I want to map the right relationship manager to the right customer to maximize customer satisfaction and growth.
RM Mapping
Assignment of the right RM to the right customer to enhance customer experience and accelerate growth
With the advent of Digital Transformation, customers have become more aware of their needs and hence more demanding. They prefer to interact with a relationship manager on their own terms, rather than the interaction being set up by a firm. This makes the precise mapping of the RM to the customer more crucial than ever before. The effective asset management analytics provided by DecisionMinesTM can help firms understand the customer journey and effectively allocate the right RM to the right customer.
Connect with us to learn more about how DecisionMinesTM streamlines the RM-Customer relationship mapping process.